Notice of Nondiscrimination

South Texas Health System Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. South Texas Health System Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

South Texas Health System Clinics:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Christian Martinez, Market Director.

If you believe that South Texas Health System Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Christian Martinez, Market Director
South Texas Health System Clinics
1800 S. 5th St., Suite A
McAllen, TX 78503
Phone: 956-373-0744

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Christian Martinez, Market Director is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.